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Specialist Resuscitation Product and Learning

That’s why Heart & Stroke leads the fight against heart disease and stroke. Powered by donors and volunteers, we fund life-saving research and help Canadians lead healthier lives. 

Heart & Stroke is a health charity active in communities across the country. We are sustained by the commitment and generosity of more than 100,000 volunteers and more than 1.4 million donors.

The opportunity

The Specialist, Resuscitation Product and Learning is a new position that will support all aspects of the planning, development, testing, evaluation and continuous improvement of Heart & Stroke resuscitation learning products. The Specialist will work closely with the Manager, Resuscitation Product Learning & Delivery and the Manager, Resuscitation Program Development to ensure the timely release, marketing and communication of new and revised learning products. The Specialist will assist with the evaluation of these new and existing learning products to ensure we are getting the product uptake and delivering what our network needs. This role will also collaborate with team members to identify opportunities to engage instructors and/or customers in order to increase the mission impact of Heart & Stroke. 

What you bring 

You have strong communication skills and a background in research methodology, design and evaluation. You can solicit the right information from our stakeholders and articulate to the team the results and recommendations. 

You have strength and experience leading projects. 

You are a collaborator who can work with the team to determine evaluation criteria, create evaluation frameworks, select data collection methods and develop data collection tools, and prepare utilization-focused findings reports and recommendations. 

You are a self-learner interested in new technology and new learning opportunities.

Key responsibilities

 Product management and development 

Develop and implement strategies for maintaining an engaged instructor network 

Support the learning product management process by making recommendations that align with evaluation findings, stakeholder needs, and best practices in adult education

Assist in implementing project activities and recommended improvement to products

Consult on and support product testing throughout the product lifecycle

Product assessment and continuous improvement

Collaborate with team members to establish clear, measurable, impact-oriented learning program goals and outcomes

Engage instructor and student network in consultative processes and evaluations to inform program development, departmental priorities and effectiveness 

Develop and implement evaluation frameworks, data collection methods, tools and processes for learning products 

Make recommendations that align with evaluation findings, stakeholder needs, and best practices in adult education 

Communications 

Write a wide variety of internal and external communications e.g. reports, presentations, announcements, correspondence 

Develop and assess innovative methods of engaging instructors, collecting feedback, and ensuring appropriate distribution of information. 

Assist resuscitation team members to leverage information gained through assessments as it applies to specific geographic and/or market base and communicate back to the instructor network 

Develop and assess innovative methods of engaging instructors, collecting feedback, and ensuring appropriate distribution of information.

Qualifications

Education

Degree in Health Science or a related field 

Experience and Skills 

At least two years of experience working on interdisciplinary project teams 

Experience in developing adult education & learning programs 

Experience developing and implementing evaluation strategies 

Previous work experience in a relevant health care field. Knowledge/experience in the resuscitation field an asset 

Outstanding written and verbal communication skills with a talent for communicating clearly, simply, and concisely in a mature and professional manner 

Excellent interpersonal skills and ability to develop and nurture effective relationships with various stakeholders 

Excellent organizational and time management skills with the ability to set priorities in the face of various demands and in accordance with the organizational strategic plan 

Excellent listening skills and ability to translate knowledge into opportunity 

Strong analytical skills, attention to detail, ability to problem solve 

Knowledge of quantitative and qualitative evaluation methods 

Knowledge of data analysis methodologies 

Operate with flexibility and speed in order to achieve results.

Able to work in a fast-paced environment 

Readiness to learn and experiment with new ideas 

Excellent knowledge and computer skills and ability to learn new software easily: Microsoft Office Suite, Excel, survey development software (Survey Monkey)

Familiarity with project management software, especially Wrike, an asset 

 

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