Specialist, Community Engagement and Partnership
At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.
We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.
To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website
The opportunity
(Please note this is a 12-month contract and hybrid working role.)
As a subject matter expert on community out-reach and engagement, the incumbent will work cross-functionally with our provincial and national teams, work in collaboration with external partners, advisory groups, volunteers and people with lived experience to successfully develop and deliver engagement initiatives.
This position will lead provincial planning and execution of community out-reach and engagement for health promotion activities and campaigns. Working with multiple cross-functional teams, the incumbent will ensure that mission efforts in health promotion, policy and systems change align with the national philosophy of keeping the constituent at the centre of everything we do.
The incumbent will also be responsible for answering public inquiries, onboarding volunteers, and connecting people with lived experience to H&S and external resources.
The position may be also responsible for the provincial execution of public-facing health promotion efforts in partnership with Marketing/Communications department and stakeholders in Ontario.
How you will make an impact every day
Plan and implement provincial health promotion campaigns
Prioritize the development and execution of dissemination strategies to provide FAST signs of stroke messages to target audiences (newcomers and Indigenous communities) through partnerships and community engagement using an EDI lens.
Work with external and internal partners on the creation of public awareness campaigns for cardiac arrest and public access to defibrillation programs.
Provide creative solutions and ideas that are relevant to Ontario in the delivery of campaigns on cardiac arrest and signs of stroke.
Support marketing and communications department in the delivery of mass health promotion campaigns by providing input into marketing strategies and plans for Ontario.
Supporting execution and ensuring alignment with targeted partnership strategies, and developing reporting for government funders as required.
Work with provincial stakeholders to leverage outreach opportunities and ensure target audiences and tactics are relevant.
Maintain a provincial framework for supporting the engagement of people with lived experience
On an ongoing basis, recruit and support individuals, including people with lived experience, caregivers and others, to support our engagement efforts
Onboard and train new people with lived experience and volunteers in collaboration with national team.
Collaborate with external organizations for learning
Engage people with lived experience in H&S mission efforts including health promotion, research, health systems change, health policy and advocacy.
Lead the development of a stewardship plan for advocacy volunteers and PWLE.
Identify key areas within H&S Ontario that would benefit from PWLE and advocate for inclusion.
Recommend respectful, sustained opportunities to engage PWLE in public-facing advocacy efforts.
Collaborate with the national engagement and support team, and participate in working groups to develop new PWLE initiatives, transition existing national engagement strategies and initiatives for people with lived experience.
Share knowledge on external best practices
Engage PWLE in planning process
Brainstorm new, bold initiatives
Establish strong working relationships with national engagement and support team.
Provide counsel to other business units interested in having PWLE included in their work.
Provide support to people with lived experience as they engage with H&S.
Respond to public inquiries from people with lived experience and connect constituents to best available resources.
Main and update list of heart disease and stroke resources available to support people with lived experience
Track public inquiries to ensure proper data collection
Work with national H&S team to mitigate risk and develop key messages for challenging public inquiries.
Who we need
Education
University degree in social work, public health, community engagement or health promotion or a combination of relevant education and experience
Experience
2-3 years’ experience in health care, health promotion or community engagement context
Experience working with people with lived experience in a meaningful and respectful manner.
Experience in customer services or managing public inquires in health setting.
Knowledge of and application of health equity and reconciliation lens to advocate for systems change.
Advocacy to create systems and community change.
Skills
Strong organizational and project management skills
Excellent written and oral communication skills
Strong facilitation skills
Comfort and ability working in a cross-functional team
Ability to work independently and pro-actively
Ability to influence decision makers and lead/engage small and large groups to support current initiatives/activities
What we offer
In addition to a competitive salary, Heart & Stroke believes that time off is integral to the personal health and wellness of our employees. We offer paid wellness days and personal days. In addition, we provide health, medical, dental and vision benefits. Furthermore, our staff enjoy flexible hybrid working arrangements and support with reimbursement for mobile phones and home office set up.
Apply now
If you want to join the fight to beat heart disease and stroke while building an engaged and giving community, apply by April 25, 2024. Applicants must be currently residing in Canada and legally entitled to work in Canada.
To learn more about our mission, our values and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.
We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you. At this time, interviews are currently being conducted via phone or video call, so we look forward to ‘virtually’ meeting you!