Director, Central Development Services

Toronto, ON, Canada
Full Time
Experienced

Who we are 

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. 

We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2SLGBTQIA+ communities, women, and people living disabilities are encouraged to apply. 

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website

The opportunity 

Reporting to the Vice President, Philanthropic Planning & Integration, the new Director will be results oriented, highly organized and will play an important part in achieving HSF’s philanthropic goals. This role provides oversight, leadership, and support to a team of skilled professionals in the areas of opportunity development, prospect development and research, donor stewardship, and strategic writing.  The Director’s role will directly impact and enhance the successful acquisition and fulfillment of donor pledges and result in revenue generation to advance the Foundation’s mission.  The Director will also be responsible for helping to foster a culture of philanthropy across the organization.   

As a part of an integrated fundraising strategy, the Director will liaise and collaborate with regional development teams to ensure the efficient coordination of efforts, sharing of materials, knowledge, and leads, and to encourage and assist individuals and teams in pursuit of their regional efforts and goals.  The Director does not carry a portfolio of prospects but provides expert direction and support to the Development teams on their prospects.    

The Director ensures the alignment of funding opportunities and programs for individual donors and prospects as well as supervises the creation of compelling and customized proposals that align with the Foundation’s mission priorities. This role also oversees the management of successful stewardship of donors on a national basis and helps ensure re-engagement. 

(Please note this is a fully remote role and candidates must be based in Canada.)  

How you will make an impact every day 

Business Planning and Strategy   

  • In consultation with the VP, leads the development of annual and multi-year strategic and implementation plans for opportunity and program development, activation and stewardship   

  • Advances the Development team’s cultivation, pre-solicitation and solicitation strategies through the creation and advancement of strategic, innovative and targeted opportunities that drive revenue   

  • Oversees the development, design and implementation of the prospect development strategy and system design   

  • Oversees the strategy and implementation of prospect research services   

  • Actively involved in integrated planning process and a key link between fundraising and Mission.  

  • Works cross-functionally with senior leaders from all business units to gain approval/support for launching new initiatives and partnerships from concept stages onwards  

  • Builds and leverages strong understanding of activities and programs across the Foundation to ensure that new initiatives link to overall priorities and/or address gaps in fundable opportunities available  

  • Leads the strategic accountability for building, planning, prioritizing, executing and managing stewardship functions, with the goal of creating highly motivated long term supporters   

  • Represents Development and its interests at internal cross-functional meetings as appropriate  

  • Maximizes efficiencies and improves processes across within all sub-teams  

Opportunity Development 

  • Oversees the customization of funding opportunities for Major Gift donors, aligning individual affinities with key Foundation priorities  

  • Oversees the development of close working relationships with internal stakeholders to ensure donor interests are accounted for during opportunity development  

  • Oversees the development of off-the-shelf and customized opportunities that have high potential for support and align to the Foundation’s strategic priorities   

  • Oversees targeted grant research, planning and management a master grants calendar, completing letters of intent, preparing grant proposals and formal grant applications, and ensuring that grant compliance and reporting requirements are met.   
  • Oversees the processes and activities related to: Prospect Identification, Prospect Research, Prospect Pipeline Management and Prospect Management for individual major gift donors  

Stewardship  

  • Leads the development of a donor stewardship strategy and plans  

  • Identifies growth and expansion opportunities within existing relationships    

  • Oversees collaboration with key internal stakeholders to ensure cooperation and effective rollout of donor deliverables and successfully fulfilling or exceeding contractual obligations  

  • Oversees the effective utilization and identification of national and provincial communications channels and community activation programs in line with supporter program expectations  

People and Team Leadership  

  • Provides direction, support and regular coaching to build and mentor a high-performing team to support Development in meeting revenue goals and advancing relationships with current and prospective donors/partners  

  • Leads the Strategic Writing and Activation and Stewardship teams in upholding the highest standards of opportunity/proposal development, activation and stewardship to supporting Development efforts   

  • Coaches and mentors, the teams to strategically and compellingly align the organization’s funding needs, mission strategy and existing programs with the interests of donors/partner  

  • Provides strategic oversight and guidance to the cultivation and soliciting of gifts from donors and partners that align with the HSF mission priorities 

  • Provides personal and customized coaching to senior staff engaged in donor/partner relations on an as-needed basis  

  • Models and contributes to a collaborative work culture, ensuring exceptional customer service and cross-functional collaboration across departments and across the country  

  • Acts as staff support for formal and ad hoc requests for information  

  • Positions Central Development Services experts in the area of opportunity development and stewardship through the creation of compelling opportunities and execution of the highest standards of stewardship   

  • Inspires and leads staff with effective people management skills, including goal setting, development, coaching and performance management  

  • Works with external partners, consultants and associated volunteer advisory groups/committees to engage required expertise and direction in developing and/or implementing plans  

Operations, Business Planning and Budget Management  

  • Leads or contributes to the development and management of annual and/or multi-year business plans, financial outlooks and budgets.   

  • Completes a detailed monthly review of spending against budget and ensure accurate and timely accounting and reporting of expenses and analyze and resolve variances  

  • Familiarized and compliant with all Financial, Accounting, IT, Contract and Purchasing Policies and Procedures. Ensures Supplier relationships are properly established, clearly documented and managed in accordance with Contract and Purchasing Policies  

  • Complies with all policies and practices at the Foundation, including the Code of Professional Conduct, ensures all direct reports are also in full compliance with Foundation policies and practices  

Who we need 

Education 

  • University degree (business administration, fundraising and/or Marketing)    

Experience 

  • 10 years of progressive, progressive experience providing operational expertise and support to a national team of fundraisers  

  • Experience working in national healthcare charity considered an asset   

  • Previous experience in agency or consultant work would be taken into consideration  

  • Supervisory experience is required  

Skills  

  • Superior organizational, project management and resource management skills  

  • Self-motivated, with sound judgment and ethical decision-making skills  

  • Superior interpersonal and relationship-building skills  

  • Superior ability to produce high-quality work under tight deadlines, combined with a comfort managing multiple projects, priorities and deadlines  

  • Ability to work in a multi-layered, complex, results-oriented institution with multiple internal and external stakeholders  

  • An ability to manage for results and set and establish new standards of success  

  • Strong experience working with fundraising CRM such as Blackbaud’s OneCRM or Raiser’s Edge  

  • Excellent attention to detail and analytical skills  

  • Proficiency in Microsoft Office applications.   

What we offer 

At Heart & Stroke, we make it a priority to foster a culture of caring by implementing practices and programs that foster respect, compassion, trust and attentiveness to our own and others’ health and well-being. 

In addition to a competitive salary, we believe that time off is integral to the personal health and wellness of our employees. We offer a generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1. We also provide competitive health, medical, dental and vision benefits, life insurance, disability benefits, an employee assistance program (EAP) and a defined contribution pension plan with employer matching. Our employees also enjoy a flexible hybrid working model and reimbursement for mobile phones and home office setup, as well as opportunities for professional development.  

Apply now 

If you want to join the fight to beat heart disease and stroke, please apply by sending your resume by July 12, 2024. Applicants must be currently residing in Canada and legally entitled to work in Canada. 

Only those candidates that qualify will be selected for an interview. At this time, all interviews are being conducted via phone and/or video call ― we look forward to “virtually” meeting you!  

Accommodation 

We are committed to fostering an inclusive, barrier-free and accessible environment. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please let us know and we will do our best to address your needs.  

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