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Manager, Community Fundraising

Life. We don’t want you to miss it.

That’s why Heart & Stroke leads the fight against heart disease and stroke. Powered by donors and volunteers, we fund life-saving research and help Canadians lead healthier lives.

Heart & Stroke is a health charity active in communities across the country. We are sustained by the commitment and generosity of more than 30,000 volunteers and more than 1 million donors.


The opportunity

Our bold, dynamic and passionate Community Engagement field teams are responsible for driving significant revenue growth through the community based fundraising programs while developing a strong volunteer network and community relationships. This team plays a significant role at the Heart and Stroke Foundation of Canada (HSFC) in raising $1.1M to enable the Foundation to deliver its critical mission and reduce the impact of heart disease and stroke.

In this role you will:

  • Provide leadership and community giving expertise to a team of staff and senior level volunteers to successfully achieve fundraising goals
  • Develop a portfolio of prospects including key businesses, organizations and individuals at various stages of identification, cultivation, solicitation and stewardship 
  • Work collaboratively with internal partners to effectively steward relationships which includes identifying and engaging top donor prospects in the region
  • Promote Heart & Stroke’s (H&S) mission, and implement strategies to strengthen community presence


Key responsibilities

Fundraising & Revenue Generation

  • Manage day-to-day operations of the area office and ensures the total fundraising goal is achieved
  • Develop and execute local plans; Track and monitor key benchmarks of the community programs and ensure milestones are successfully achieved
  • Use data analytics and the community fundraising strategy to further engage supporters and increase donor acquisition, participation and revenue
  • Prioritize, cultivate and steward top existing relationships to deepen their connection to H&S
  • Develop and implement strategies to introduce, maintain and expand relationships with new and current businesses, organizations and individuals to achieve fundraising objectives
  • Collaborate with colleagues to identify and maximize cross-functional/cross-market opportunities in alignment with the Foundations mission and goals.
  • Support the implementation and execution of new National initiatives
  • Establish and maintain a comprehensive understanding of fundraising methodology and trends in charitable giving

Community Engagement & Volunteer Development

  • Drive the ongoing process of identifying, recruiting and activating an influential and diverse volunteer leadership base to champion the success of H&S through their corporate and personal giving while also influencing the involvement and giving of others
  • Develop a strong volunteer structure to support the effective delivery of administrative and community activities for the area office
  • Responsible for leadership in volunteer recruitment, development and engagement
  • Oversee plans and logistics, with support from the team, for supporter and volunteer engagement events, recognition receptions and cultivation events

Business Management & Planning

  • Perform assessments of resources required and financial ROI analysis for local fundraising initiatives, identifying areas of growth, efficiencies, and opportunities to leverage technology
  • Lead the development and management of area office implementation plans
  • Complete a detailed monthly review of area office spending, revenue and key business indicators against budget and ensure accurate and timely forecasts, accounting and reporting 
  • Regularly evaluate and report on progress utilizing tools and reporting systems available
  • Ensure the integrity and security of donor information and adhere to established policies and procedures
  • Operate in accordance with operational and financial standards, and all laws, regulations

Talent Management

  • Lead the development of an effective and high performing area office team, providing operational leadership for the refinement and growth of four National fundraising programs (Jump Rope for Heart, Heart & Stroke Canvass, Big Bike, My Own Fundraiser) within a new community engagement strategy
  • Demonstrate the values and behaviors of the foundation
  • Encourage open communication that results in an environment where team members willingly help each other, conflicts are quickly resolved, agreed-upon standards are respected and there is a shared accountability for the overall success of the office
  • Partner with Human Resources to recruit skilled talent in support of current Foundation needs aligned with Foundation practices to build and sustain a high performing, highly engaged and Nationally aligned team
  • Develop collaborative cross functional and lateral relationships 
  • Establish individual performance plans and goals; comply with performance review cycle
  • Provide clear direction, coaching and feedback to direct reports to ensure business goals are on track and in line with the strategic direction
  • Ensure team members are well supported in fulfilling their accountabilities, achieving their revenue goals and developing their skills to attain their career potential  
  • Familiarize and comply with all Human Resources management policies. 
  • Ensure accurate administration of employee related information:  absence records, vacation, title, etc.
  • Understand and follow Health & Safety guidelines under applicable Provincial Legislation




  • University degree or college diploma with a combination of relevant experience


  • 5-7 years of recent related experience in fundraising and/ or results oriented business environment.
  • 3 years of management experience, working with volunteers and diverse communities
  • Experience and comfort developing new relationships and taking existing relationships to the next level
  • Leading and engaging team members working out of a remote location(s)/home office


  • Proven success in fundraising, particularly in the area of peer-to-peer, and/or individual giving.
  • Demonstrated ability to fundraise, manage volunteer relationships and achieve business results
  • Leadership and coaching skills with a proven ability to achieve results through others
  • Proven ability to develop and engage a large team and create an environment that is motivating and inspiring to build a culture aligned with the Foundation’s values
  • Ability to navigate and work within a large, matrix organization with multiple stakeholders/partners and execute national plans
  • Superior communication and interpersonal skills; able to influence outcomes, build persuasive arguments and gain support to achieve business goals.
  • Proven ability to relate and present to diverse groups of people. 
  • High degree of accountability to goals, teamwork and following best practices
  • Proactive, self-motivated and resourceful
  • Strong analytical skills with the ability to interpret reports and manage financial information
  • Strong technical abilities and experience working with a CRM database and online fundraising platforms
  • Demonstrated ability to update and maintain database and extract information for forecasting and reports.
  • Effectively able to manage a demanding schedule and evaluate/ prioritize activities to focus efforts against key business priorities that add value  
  • Highly organized with strong attention to detail
  • Ability to anticipate and plan, problem solve and exercise sound judgment
  • Flexible and adaptable - able to work in a fast paced, ever-changing environment
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